Privacy Policy
Last updated: January 2025
At SettlementX, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.
1. Information We Collect
Personal Information
When you register for an account or use our Services, we may collect:
- Full legal name
- Email address
- Phone number
- Date of birth
- Government-issued identification documents
- Proof of address
- Bank account and payment information
Transaction Information
We collect information about your transactions, including:
- Transaction amounts and currencies
- Sender and recipient details
- Transaction timestamps
- Payment methods used
Technical Information
When you access our Services, we automatically collect:
- IP address
- Device type and operating system
- Browser type and version
- Usage patterns and preferences
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Provide and maintain our Services
- Process transactions and payments
- Verify your identity and prevent fraud
- Comply with legal and regulatory requirements
- Communicate with you about your account
- Improve and personalize our Services
- Send marketing communications (with your consent)
3. Information Sharing
We may share your information with:
Service Providers
Third-party vendors who assist us in operating our platform, processing payments, and providing customer support.
Financial Partners
Banks, payment processors, and other financial institutions necessary to facilitate your transactions.
Regulatory Authorities
Government agencies and regulators when required by law or to comply with legal obligations.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Multi-factor authentication
- Regular security audits and penetration testing
- Access controls and employee training
- Incident response procedures
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide our Services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When retention is no longer required, we securely delete or anonymize your data.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Data portability
- Withdraw consent
To exercise these rights, please contact us using the information below.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session
- Remember your preferences
- Analyze usage patterns
- Improve our Services
You can manage cookie preferences through your browser settings.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.
9. Children's Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through the Services or via email. Your continued use of the Services after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@settlementx.com
Data Protection Officer: dpo@settlementx.com